How to register

Join over 6 million of our customers who bank online. It takes just a few minutes to register.

Mobile Banking app

Mobile Banking app

You can register in our Mobile Banking app. The app lets you access your accounts on the go. Sign in securely and quickly using your fingerprint or Face ID on compatible devices.

Get it on Google Play Apple App Store

Online Banking

Online Banking

Registering through Online Banking lets you access you accounts using our website, usually from a computer or tablet. 

Register for Online Banking

Step by step guide to registering

Personal details

Personal details

We’ll ask for your name, date of birth, postcode and account details for one of your Royal Secure accounts.

Sign in details

Sign in details

Next you’ll create your User ID and password. For Mobile Banking, depending on the type of phone you have, you can sign in securely using your fingerprint or Face ID.

Security check

Security check

You’ll see our terms and conditions at this point. Now we’ll do a quick security check to make sure it’s you. Select which phone number you want us to call.

Verification

Verification

Make a note of the 4-digit code you see on screen. Keep this code private. Then we’ll call you on the number you chose.

Read out the code

Read out the code

We’ll ask you to read out the code or key it in using the numbers on your phone. If we don’t have the correct phone number for you, or if something goes wrong, we’ll send the code by post. When it arrives, log on using the details you have just created and you’ll be asked to enter the code to complete your registration.

All done

All done

That’s it, you’ve set up your details and now you can sign in to our Mobile Banking app or Online Banking.

Android devices

Android devices

If you have a compatible Android mobile or tablet you can download our app from Google Play. 

Get it on Google Play

Apple devices

Apple devices

If you have a compatible iPhone or iPad you can download our app from the Apple App Store. 

Apple App Store

Online Banking

Online Banking

Registering through Online Banking lets you access your accounts using our website, usually from a computer or tablet.

Register for Online Banking

Banking online safely

Banking online safely

When you use your bank account you need to stay safe and secure. Learn how to spot a scam, what to do if you are contacted unexpectedly, and get advice on how to stay safe. 

How to protect yourself from fraud

Mobile Banking: Mobile Banking is available to Online Banking customers. We don’t charge you for Online Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.

Mobile Banking app: Our app is available to Online Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.